I have chosen two fabrics and am having two prototypes made. However, it wouldn’t be my story without some extra obstacles, would it?
The first batch of fabric that I had sent to the manufacturer disappeared. We don’t even know where it went, it simple vanished. I am still trying to get a refund. Hoping, once again, to speed up the process, I have ordered another batch and had that also sent directly to the manufacturer. I have watched the tracking information on both batches like a hawk, and noticed that the address on the fabric has been changed each time from what I had submitted. The latest address isn’t even an address I have used before. I contacted the manufacturer to confirm his address and his response was “Yes, that is the correct address, but where did you get Suite __ from?”
Explaining that I did not put that address on the package, I knew things did not bode well for my latest attempt to have fabric delivered to my contact.
I continued to watch the tracking in frustration as the package was marked as undeliverable because there was nowhere secure to leave the package. So a note was left (at the incorrect address) for the person (who doesn’t work at that location) to pick the package up at the local post office.
I couldn’t make this stuff up.
I tracked down the phone number of the most likely post office location in the area and called them. A very helpful supervisor located my package and said that he could not do anything for me over the phone. He explained that if no one came to pick the package up, it would have to be returned to the sender. I explained my predicament and the fact that the fabric company just happens to be on vacation for a few weeks, as of two days prior. The whole thing would be funny if it was not so maddening. He must have taken pity on my plight because he said he knew the location and that he could go by on his way home and hand deliver the package.
A helpful postal employee? They DO exist!
A day or two later I had confirmation that my manufacturer had the package of fabric and that we were once again on track to make my prototypes.
We’ll see how this round goes.